Crossroads Veterinary Centre Survey

How was your visit today?

Thank you for helping us to improve our service to you. We care about you and your pets and we appreciate you taking the time to tell us about your experience visiting us. The survey will take about 5 minutes. You will be entered in a draw for a Free Vaccine and Healthcheck for one pet. Thank you!

To enter in our draw for a FREE vaccination and health check please provide your name and email address.

Thank you for participating in our survey.

 












Please tell us about your experience in reception today




















Please tell us about your consultation with the NURSE today









Please tell us about your consultation with the VET today

















My Overall Experience










Please provide feedback on the services we offer

 
 

OUR SERVICES

  1. Do you know about our online shop?
     
  2. Have you used our online shop in the past 3 months?
     
  3. Where do you usually buy your pet food from?
  4. Do you know about our Pet Healthcare Club(PHC)?
     
  5. Have you registered your pet(s) on our PHC?
     
  6. Do you know that we offer puppy socialisation classes?
     
  7. Have you participated in classes in the past 2 years?
     
  1. Do you know about our nurse clinics?
     
  2. Have you used our nurse clinic service?
     
  3. Do you know about the work we do to assist animal charities?
     
  4. Do you know that we are the PDSA PETAID nominated practice for this area?
     

EMERGENCY SERVICE

  1. Did you know that we are the ONLY practice in the area offering genuine 24/7, 365 days a year ON-SITE emergency care with a Vets Now full time vet and nurse on-site?
     
  2. Did you know that Vets Now are on-site at ALL times that we are closed providing emergency care to your pet?
     
  3. Did you know that our duty vet and nurse meet with the Vets Now team to discuss inpatients before we close for the day and again when we open again the following day?
     
  1. Did you know that the Vets Now team only work emergency hours and are on full working duty at all times we are closed?
    Yes No
  2. Did you know that Vets Now team have access to your pet records so they have full current information (Vets Now DO NOT have access to your account details)?
    Yes No

Overall Comments:

Please remember: if you want to be entered in the draw please enter your name, number and email above.